The wrong change
Das falsche Wechselgeld
The kiosk shorted your change and swears it's right. Get it back.
PractiseDas falsche Wechselgeld
The kiosk shorted your change and swears it's right. Get it back.
PractiseAuf der Straße angesprochen
A stranger asks for directions — then just won't stop talking.
PractiseDer besetzte Sitzplatz
Your reserved seat on the ICE is taken — and they're playing dumb.
PractiseDie Fahrkartenkontrolle
Inspectors board — and something's off with your ticket. Talk your way through.
PractiseDer laute Nachbar
Midnight, thumping music next door. You knock. They invite you in.
PractiseAuf dem Flohmarkt handeln
You want the old lamp. Not at that price. Talk them down.
PractiseAn der Haustür
A slick salesperson at your door who will not take a hint. Say no — and mean it.
PractiseDer kleine Unfall
A bike bump at the crossing. Nobody's hurt — but the other person is furious.
PractiseDie Reklamation
Wrong dish, long wait, dismissive waiter. Complain firmly, get it fixed.
PractiseDie Wohnungsbesichtigung
View a flat, grill the landlord, sell yourself as the tenant.
PractiseDas Vorstellungsgespräch
Field the classic questions, talk up your strengths, ask smart ones back.
PractiseVerspätung reklamieren
Your ICE was two hours late. You're owed money. The clerk stonewalls.
PractiseBeim Bäcker
Order, ask what's fresh, handle the small talk at the counter.
PractiseBeim Arzt
Describe symptoms, understand the advice, ask the awkward follow-ups.
PractiseSmalltalk auf der Party
Meet a stranger, keep it flowing, find the common ground.
PractiseDas Bürgeramt
German bureaucracy, live. Register your address, survive the paperwork.
PractiseDie Diskussion
Take a stance, argue it, hold your ground against real pushback.
PractiseIm Café
Order a drink and some cake — but your first choice is sold out.
PractiseDer erste Kurstag
Meet your new neighbour in German class — names, countries, first sentences.
PractiseDie Suche im Supermarkt
You can't find what you need — and the shelf that should have it is empty.
PractiseBeim Friseur
Explain the haircut you want — before the scissors decide for you.
PractiseDie Gehaltsverhandlung
Argue your raise against a boss who has read every negotiation book twice.
PractiseDas heikle Feedback
Tell a proud colleague his work has real problems — without losing him.
PractiseAm Fahrkartenschalter
Buy a ticket to Köln — but it's cash only and you have to change trains.
PractiseAn der Hotelrezeption
You have a reservation — but the receptionist can't find your name.
PractiseAm Marktstand
Buy tomatoes and apples — but the tomatoes are sold out today.
PractiseUmtausch ohne Kassenbon
The sweater's the wrong size — but you've lost the receipt. Talk your way to an exchange.
PractiseTermin in der Arztpraxis
Phone the practice for an appointment — but nothing's free for weeks. Negotiate a slot.
PractiseEin Paket verschicken
Post a parcel — but it's too heavy and the express price shocks you. Pick an option.
PractiseEin Handyvertrag
You just want a cheap SIM — the salesperson keeps pushing the premium plan.
PractiseEin Konto eröffnen
Open an account as a newcomer — but you're missing a document. Find a way forward.
PractiseDen Vertrag kündigen
You want to cancel your gym contract — the retention agent throws offer after offer at you.
PractiseDas Leihfahrrad
You return the bike — and the owner insists there's a new scratch you have to pay for.
PractiseDas Fundbüro
Report your lost bag — but you'll have to describe it precisely and prove it's yours.
PractiseDie falsche Rechnung
Your phone bill is 40 euros too high — and the hotline agent insists everything's correct.
PractiseDer Urlaubsantrag
You need a week off — right in the middle of the busiest month. Your boss says no.
PractiseDas schlechte Zimmer
You booked a quiet double — you got a stuffy box over the kitchen. Get it fixed.
PractiseZurück in der Werkstatt
The noise you paid to fix is still there — and the mechanic says it's your driving.
PractiseBei der Ausländerbehörde
You're here to sort your residence permit — but a document is missing and 'that's another desk'.
PractiseDas Führungsgespräch
A leadership role is on the line. Now describe a conflict you handled — and a real weakness.
PractiseDie spontane Rede
Someone hands you the mic mid-party: 'Say a few words!' No notes. Be warm and funny.
PractiseDas heikle Familiengespräch
You need to tell a parent about a big decision they won't like. Brace for the emotional pushback.
PractiseDie Vermittlung
Two colleagues are at war. You're in the middle — and the stubborn one won't budge.
PractiseDie schlechte Nachricht
The project's slipping and you have to tell your biggest client. Own it — keep their trust.
PractiseDie Vertragsverhandlung
A shrewd partner wants your terms softened. Hold your value — and still close the deal.
PractiseDas Interview
A persistent journalist keeps circling the one thing you won't confirm. Stay on message.
PractiseIn der Eisdiele
One scoop or two? Order ice cream for the whole family on a hot day.
PractiseIn der Apotheke
A nasty cold and no prescription — get something that actually helps.
PractiseGetrennt bezahlen
Three friends, one bill, an impatient waiter — sort out who had what.
PractiseSich krankmelden
You're ill and need to phone your boss before the shift starts.
PractiseDas Paket abholen
There's a parcel waiting for you — if the name and ID line up.
PractiseIm Kleidergeschäft
The jeans don't fit — get another size and some honest advice.
PractiseDer Klempner muss kommen
Water under the sink — book an emergency plumber and pin down the timing.
PractiseDie Heizung ist kaputt
No heat in January — get the property manager to actually do something.
PractiseBeim Optiker
Your eyes have changed — get a test and pick frames that suit you.
PractiseBeim Tierarzt
Your cat's been off her food for days — describe it and decide on treatment.
PractiseDie Nebenkostenabrechnung
A €600 back-payment lands in your mailbox — question every line of it.
PractiseDas WG-Casting
Prospective flatmates, one free room, lots of questions — win them over.
PractiseDie Störungs-Hotline
No internet for two days, a scripted agent, a menu maze — get a real fix.
PractiseDas Elterngespräch
Your kid's grades are slipping — work out a plan with the teacher.
PractiseDer Rundfunkbeitrag
A demand for back-fees you thought you'd deregistered — argue your case.
PractiseBeim Steuerberater
First tax return as a freelancer — figure out what you can actually deduct.
PractiseDie Bürgerversammlung
A new road would run past your street — take the mic and sway the room.
PractiseAn der Fleischtheke
Order cold cuts by the gram while a queue builds behind you.
PractiseEinen Tisch reservieren
Call up and book a table for tonight — name, time, party size.
PractiseAn der Bushaltestelle
Not sure it's the right bus? Ask the friendly old man beside you.
PractiseBeim Zahnarzt
A toothache that won't quit — describe it before she reaches for the drill.
PractisePfandflaschen zurückbringen
The bottle machine keeps spitting one back — sort out your deposit.
PractiseIm Fitnessstudio anmelden
The sales guy wants you on the premium plan. Keep it flexible.
PractiseBeim Nachbarn etwas leihen
Late-night doorbell: you need his drill and a little goodwill.
PractiseSperrmüll anmelden
Old sofa, dead wardrobe — book the city to haul it away, by the book.
PractiseDer Gebrauchtkauf
He swears the used bike is mint. Inspect it before you hand over cash.
PractiseDas Fahrrad in die Werkstatt
Sticky gears, a rubbing brake — get it fixed today if you can.
PractiseDer Kostenvoranschlag
A painter eyeballs your living room and starts rounding up. Pin him down in writing.
PractiseDie Wohnungsübergabe
Moving out — your landlord finds 'damage' everywhere. Protect your deposit.
PractiseEinen Wasserschaden melden
A burst pipe flooded your living room — report it and learn what proof they need.
PractiseWiderspruch gegen das Knöllchen
You had a valid ticket — now argue your way out of the fine, officially.
PractiseDie Mietminderung
Three weeks of no heating and creeping mould — and the landlord keeps stalling.
PractiseDer Überstunden-Konflikt
Your boss assumes you'll work the weekend again. Draw the line without torching the job.
PractiseDie Beschwerde eskalieren
Third failed repair, nobody's accountable — take it to the manager and get a real fix.
PractiseAm Späti
Grab a cold beer after the Kneipe closes — and get pulled into the owner's chit-chat.
PractiseIn der Mensa
Lunch rush at the uni canteen — pick a dish, dodge the meat, and pay with your card.
PractiseAuf dem Weihnachtsmarkt
Glühwein in the cold — order a mug, sort out the cup deposit, and get it back.
PractiseAuf dem Wertstoffhof
Old shelf, dead toaster, tin of paint — figure out which skip takes what, and what costs extra.
PractiseIm Biergarten
Sunny bench, no free tables — ask to share, order a Maß, and learn the self-service rules.
PractiseDer Nachsendeauftrag
You've moved — set up mail forwarding at the post office so nothing gets lost.
PractiseDie erste Fahrstunde
Behind the wheel with your instructor — adjust everything, calm your nerves, pull away.
PractiseBei der Zulassungsstelle
Register the used car you just bought — right papers, plates, and fees.
PractiseDer Kita-Platz
Chase a nursery place for your kid — waitlist, hours, and whether you'll get in at all.
PractiseDie Anzeige bei der Polizei
Your bike's gone — file a police report with all the details for the insurance.
PractiseDie Mitfahrgelegenheit
Meet your driver, sort the meeting point and cash, then keep the small talk going for 300 km.
PractiseBei der Krankenkasse
Sign up with a statutory health fund — get your card, cover the family, ask what's included.
PractiseDer Putzplan-Streit
Your flatmate keeps skipping his chores — raise it before it blows up the flat-share.
PractiseBei der Agentur für Arbeit
Register as unemployed — sort out your benefit claim, deadlines, and what they expect of you.
PractiseDas Personalgespräch
HR calls you in over a formal warning — hear them out, push back on the facts, protect yourself.
PractiseDer Widerspruch beim Amt
A wrong ruling landed in your letterbox — argue the law and procedure face-to-face and get it overturned.
PractiseAn der Freibadkasse
A hot day, a queue, and a ticket to buy — keep it simple.
PractiseAn der Kinokasse
Two tickets, the right showtime, and seats you can live with.
PractiseAn der Tankstellenkasse
Which pump, a coffee, and how does the car wash even work?
PractiseIm Blumenladen
A gift bouquet — but you have no idea which flowers. Ask for help.
PractiseBücher zurückgeben
The books are overdue. Face the fine, renew one, grab another.
PractiseDas Deutschlandticket
Nationwide travel for a flat fee — but where's the catch? Ask.
PractiseAusgesperrt
Key inside, locksmith on the phone — and his price is outrageous.
PractiseDas Essen stimmt nicht
Wrong dish, and it's cold. The waiter tries to wave it away.
PractiseAnkunft am Campingplatz
No reservation, late afternoon — talk your way onto a pitch.
PractiseAnmeldung an der Volkshochschule
A course caught your eye — times, price, level, and is it full?
PractiseDie Kaution zurückfordern
Your ex-landlord kept half the deposit for 'damage'. Fight it.
PractiseBeim Kleingartenverein
A plot of your own — if you can stomach the club's iron rules.
PractiseDer Flug ist gestrichen
Rebooked to tomorrow, brushed off — claim what you're owed.
PractiseDie Probefahrt
You just want to test drive — the salesman wants you to sign today.
PractiseElternzeit beantragen
Six months off is your right — your boss would rather you didn't.
PractiseNach der Beförderung fragen
Years of good work — now make the case for the next step.
PractiseBeim Notar: der Kaufvertrag
Buying a flat — don't sign a clause you don't fully understand.
PractiseNach dem Weg fragen
New in town, no station in sight — just stop a stranger and ask.
PractiseFalsch verbunden
You wanted a pizza — instead a stranger picks up. Sort it out politely.
PractiseDas Gepäckschließfach
A few hours' layover — stash the suitcase instead of dragging it around.
PractiseDie Torte bestellen
A birthday cake to order — flavour, message on top, and mind the nut allergy.
PractiseDen Reisepass beantragen
Passport expired, flight in three weeks — can they do it in time?
PractiseDie Pauschalreise buchen
A week by the sea, everything from one desk — flight, hotel, board.
PractiseDas Display ist kaputt
Dropped phone, spider-web screen — will the photos survive the fix?
PractiseIm Waschsalon
First time at the launderette, baffled by the machines — a regular helps out.
PractiseDer Elektriker kommt
The fuse keeps tripping — describe it precisely enough to get it fixed.
PractiseDen Anschluss verpasst
Your ICE is late and the connection's gone — sort out the rest with the conductor.
PractiseZur Hauptuntersuchung
An old car, a strict inspector — will it get the sticker or a list of defects?
PractiseDie Hochzeit anmelden
Papers, a date, the shared name — get the wedding officially on the books.
PractiseDie Weinprobe
Rieslings on the Mosel — talk grapes, acidity and what pairs with fish.
PractiseDen Schaden melden
Rear-ended at a light — report it by phone and protect your no-claims bonus.
PractiseDie Mieterhöhung
A 15% hike lands in your inbox — challenge it with the rent index in hand.
PractiseNach der Absage
You didn't get the job — call back for honest feedback without sounding bitter.
PractiseDer Aufhebungsvertrag
They want you out 'amicably' — negotiate severance, reference and don't sign today.
PractiseBeim Imbiss
Order a döner exactly how you want it — and dodge the sauce you can't stand.
PractiseIm Getränkemarkt
Buy crates of water, wrangle the deposit, and get a hand carrying them out.
PractiseDie Karte sperren lassen
Your wallet's gone — call the bank and block the card before someone empties it.
PractiseEin Einschreiben aufgeben
Send an important letter registered — and get proof it actually arrives.
PractiseAn der Museumskasse
Get in cheaper with a student discount and catch the next guided tour.
PractiseBeim Sportverein anmelden
Sign up at a German Verein — trial session, membership fee, and all.
PractiseIm Skiverleih
Kit yourself out for the slopes — right ski length, boots that fit, and insurance.
PractiseBei der Blutspende
First-time donor — get through the health screening and the doctor's questions.
PractiseDas Paket beim Zollamt
Your parcel from abroad is stuck at customs — prove its value and pay the duty.
PractiseKindergeld beantragen
Sort out child benefit at the Familienkasse — the forms, the tax ID, the wait.
PractiseDas Sprachtandem
Meet a tandem partner and agree how you'll actually swap languages.
PractiseÜbernachtung auf der Berghütte
Book a bunk in an Alpine hut, ask about tomorrow's trail, and mind the hut rules.
PractiseDie Wohnungsbesichtigung
Twenty applicants, one flat — charm the landlord and stand out fast.
PractiseAm Mietwagenschalter
Pick up a rental — turn down the upsells you don't need, catch the ones you do.
PractiseDer Anhörungsbogen
Caught on a speed camera — call about the notice without incriminating yourself.
PractiseRückfrage beim Finanzamt
Your tax assessment looks wrong — query it and lodge an objection in time.
PractiseBeschwerde beim Ombudsmann
Your insurer denied a valid claim — escalate to the ombudsman and make the case.
Practise