Das falsche Wechselgeld
The wrong change
The kiosk shorted your change and swears it's right. Get it back.
ÜbenThe wrong change
The kiosk shorted your change and swears it's right. Get it back.
ÜbenStopped on the street
A stranger asks for directions — then just won't stop talking.
ÜbenSomeone's in your seat
Your reserved seat on the ICE is taken — and they're playing dumb.
ÜbenTicket inspection
Inspectors board — and something's off with your ticket. Talk your way through.
ÜbenThe noisy neighbour
Midnight, thumping music next door. You knock. They invite you in.
ÜbenHaggling at the flea market
You want the old lamp. Not at that price. Talk them down.
ÜbenThe doorstep pitch
A slick salesperson at your door who will not take a hint. Say no — and mean it.
ÜbenThe little accident
A bike bump at the crossing. Nobody's hurt — but the other person is furious.
ÜbenThe complaint
Wrong dish, long wait, dismissive waiter. Complain firmly, get it fixed.
ÜbenThe apartment viewing
View a flat, grill the landlord, sell yourself as the tenant.
ÜbenThe job interview
Field the classic questions, talk up your strengths, ask smart ones back.
ÜbenClaiming a delay refund
Your ICE was two hours late. You're owed money. The clerk stonewalls.
ÜbenAt the bakery
Order, ask what's fresh, handle the small talk at the counter.
ÜbenAt the doctor's
Describe symptoms, understand the advice, ask the awkward follow-ups.
ÜbenSmall talk at the party
Meet a stranger, keep it flowing, find the common ground.
ÜbenThe registration office
German bureaucracy, live. Register your address, survive the paperwork.
ÜbenDefend your opinion
Take a stance, argue it, hold your ground against real pushback.
ÜbenOrdering at the café
Order a drink and some cake — but your first choice is sold out.
ÜbenFirst day of class
Meet your new neighbour in German class — names, countries, first sentences.
ÜbenLost in the supermarket
You can't find what you need — and the shelf that should have it is empty.
ÜbenAt the hairdresser
Explain the haircut you want — before the scissors decide for you.
ÜbenThe salary negotiation
Argue your raise against a boss who has read every negotiation book twice.
ÜbenThe delicate feedback
Tell a proud colleague his work has real problems — without losing him.
ÜbenAt the ticket counter
Buy a ticket to Köln — but it's cash only and you have to change trains.
ÜbenChecking in at the hotel
You have a reservation — but the receptionist can't find your name.
ÜbenAt the market stall
Buy tomatoes and apples — but the tomatoes are sold out today.
ÜbenA return without a receipt
The sweater's the wrong size — but you've lost the receipt. Talk your way to an exchange.
ÜbenBooking a doctor's appointment
Phone the practice for an appointment — but nothing's free for weeks. Negotiate a slot.
ÜbenSending a parcel
Post a parcel — but it's too heavy and the express price shocks you. Pick an option.
ÜbenGetting a phone plan
You just want a cheap SIM — the salesperson keeps pushing the premium plan.
ÜbenOpening a bank account
Open an account as a newcomer — but you're missing a document. Find a way forward.
ÜbenCancelling the contract
You want to cancel your gym contract — the retention agent throws offer after offer at you.
ÜbenThe rental bike
You return the bike — and the owner insists there's a new scratch you have to pay for.
ÜbenAt the lost and found
Report your lost bag — but you'll have to describe it precisely and prove it's yours.
ÜbenThe wrong bill
Your phone bill is 40 euros too high — and the hotline agent insists everything's correct.
ÜbenThe time-off request
You need a week off — right in the middle of the busiest month. Your boss says no.
ÜbenThe bad room
You booked a quiet double — you got a stuffy box over the kitchen. Get it fixed.
ÜbenBack at the garage
The noise you paid to fix is still there — and the mechanic says it's your driving.
ÜbenAt the immigration office
You're here to sort your residence permit — but a document is missing and 'that's another desk'.
ÜbenThe leadership interview
A leadership role is on the line. Now describe a conflict you handled — and a real weakness.
ÜbenThe impromptu toast
Someone hands you the mic mid-party: 'Say a few words!' No notes. Be warm and funny.
ÜbenThe delicate family talk
You need to tell a parent about a big decision they won't like. Brace for the emotional pushback.
ÜbenThe mediation
Two colleagues are at war. You're in the middle — and the stubborn one won't budge.
ÜbenBreaking bad news
The project's slipping and you have to tell your biggest client. Own it — keep their trust.
ÜbenThe deal negotiation
A shrewd partner wants your terms softened. Hold your value — and still close the deal.
ÜbenThe interview
A persistent journalist keeps circling the one thing you won't confirm. Stay on message.
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